Spa Sales Specialist

Massage Heights - Des Moines/Ames•Ames, IA

About The Position

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest. Benefits/Perks · Flexible Scheduling · Growth Opportunities · Paid Training · Digital Workspace · Stunning Retreats · Massage Heights Family Fund · Employee Discounts · Competitive pay with commission and bonus opportunities Schedule/Expected work hours · 6–8-hour shifts · Full and part-time positions available · Required 1 weekend shift · Days and evening shifts available

Requirements

Exceptional guest service and communication abilities
Previous experience in sales, retail, or guest services is required
Proficient with basic computer software and quick to learn new systems
Fast learner with a positive and energetic demeanor
Strong critical thinking skills, especially in resolving customer conflicts
Passionate about interacting with people and consistently delivering outstanding service
Thrives in collaborative team settings

Responsibilities

Achieve monthly sales targets through membership and gift card sales
Provide exceptional service by listening, communicating, and responding to guest’s needs
Promote the therapeutic/wellness benefits of massage therapy and skin therapy
Educate guests confidently and effectively about services and products
Excellent phone etiquette with an upbeat tone and strong articulation
Develop and maintain positive relationships with members of the team and guests