Spa Sales Manager

Hand & Stone•Wilmington, NC

1d•$40,000 - $60,000

About The Position

Hand & Stone Massage and Facial Spa, located in Wilmington, North Carolina, is seeking a full-time spa sales manager for its full-service spa. The ideal candidate for this position is a goal-oriented and growth-oriented individual with a demonstrated track record in sales leadership, spa operations, and fostering a customer-service-centric culture. Spa Manager Performance will be based on the following metrics: Membership Revenue Growth: Empower your spa team to educate and delight our guests, encouraging them to join our Lifestyle Program and remain active members. Gift Card, Product, and Service Revenue Growth: Generate additional revenue through gift card, product, and add-on service sales, as well as optimized schedule utilization. Team Building: Recruit and retain a dedicated team of passionate spa professionals. Spa Operations: Deliver a consistently exceptional client experience. To excel in this role, the following qualifications are essential: Relevant Experience: Two to three years of successful sales leadership experience, preferably in the salon/spa, retail, or hospitality industry. Flexible Schedule: This role requires flexible working hours, including evenings and weekends. Effective Leadership Skills: Lead by example through personal integrity and unwavering commitment. Build a goal-focused culture centered around delivering an incredible guest experience. Inspire others by actively listening, effectively communicating, providing coaching and mentoring, and fostering a culture of accountability. Demonstrate critical thinking and analytical abilities to identify problems and achieve goals. At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Requirements

Two to three years of successful sales leadership experience, preferably in the salon/spa, retail, or hospitality industry.
Flexible Schedule: This role requires flexible working hours, including evenings and weekends.
Effective Leadership Skills: Lead by example through personal integrity and unwavering commitment.
Build a goal-focused culture centered around delivering an incredible guest experience.
Inspire others by actively listening, effectively communicating, providing coaching and mentoring, and fostering a culture of accountability.
Demonstrate critical thinking and analytical abilities to identify problems and achieve goals.

Responsibilities

Membership Revenue Growth: Empower your spa team to educate and delight our guests, encouraging them to join our Lifestyle Program and remain active members.
Gift Card, Product, and Service Revenue Growth: Generate additional revenue through gift card, product, and add-on service sales, as well as optimized schedule utilization.
Team Building: Recruit and retain a dedicated team of passionate spa professionals.
Spa Operations: Deliver a consistently exceptional client experience.