Spa Sales Associate

Hand & Stone • Staten Island, NY

262d • $16

About The Position

Hand and Stone Massage and Facial Spa, located in Staten Island, is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. If you are passionate about customer service, motivated by success, and interested in Beauty, Health, and Wellness, then we want to meet you! We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude!

Requirements

• High School Diploma or Equivalent
• 18 years old or older
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision.

Nice To Haves

• Experience in sales or customer service is a plus.

Responsibilities

• Meet membership sales goals - commission experience helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services - don't worry, we'll train you!
• Excellent customer service to members and guests.
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Benefits

• Competitive Compensation - $16 base plus $10 for each membership sold.
• Contests - friendly competition to test sales and customer service skills.
• Career Growth - potential for rapid promotions, including management roles, based on performance.
• Ongoing Training - continuous learning and improvement.
• Flexible Hours - Part Time and Full Time shifts available!
• Positive and Professional Work Environment - teamwork to meet spa goals and have fun.
• Employee Discounts - discounts on products, services, and gift cards.

What This Job Offers

• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees