Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
Knowledge of Microsoft Office application
Basic accounting principles
Excellent personal appearance
Good verbal and written communication skills
Ability to handle stressful situations professionally
Ability to multitask with ease while focusing on the guest
Hourly wage plus commissions and bonuses
Group health, dental and life insurance available to full time employees
Flexible schedules - nights and weekend shifts required