Spa Sales Associate (Base + Commission + Bonuses)

Hand & Stone - 6570 Perimeter Dr - Dublin, OH•Dublin, OH

27d

About The Position

We’re looking for driven, sales-focused individuals who want more than just a front desk role. At Hand & Stone Dublin, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth. Hand & Stone Dublin is a high-volume, award-winning spa, creating consistent opportunities to build relationships, hit goals, and earn more! 💼 What You’ll Do This is a sales-driven role focused on client experience and results: Convert inquiries into booked appointments and long-term members Consistently hit (and exceed) membership, gift card, and enhancement sales goals Recommend services, upgrades, and packages based on client needs Manage front desk operations, scheduling, and client flow Deliver a high-energy, professional client experience from check-in to check-out Handle client concerns confidently and professionally Stay sharp on promotions, services, and products 🎯 Who This Role Is For You enjoy sales and take pride in hitting goals You’re confident recommending services and discussing pricing You thrive in a fast-paced, client-focused environment You’re self-motivated and take ownership of your performance and income You want a role with growth and purpose, not just a job 🚫 This Role Is NOT For Someone looking for a low-pressure or purely administrative front desk job Someone uncomfortable with sales goals, upselling, or performance metrics Someone who prefers a slow-paced environment Someone not open to feedback, coaching, or continuous improvement

Requirements

Sales or customer service experience (membership sales strongly preferred)
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable working evenings and weekends
Coachable, adaptable, and results-oriented

Responsibilities

Convert inquiries into booked appointments and long-term members
Consistently hit (and exceed) membership, gift card, and enhancement sales goals
Recommend services, upgrades, and packages based on client needs
Manage front desk operations, scheduling, and client flow
Deliver a high-energy, professional client experience from check-in to check-out
Handle client concerns confidently and professionally
Stay sharp on promotions, services, and products