Spa Sales and Guest Service Associate

Hand & Stone - 6030 Daybreak Circle - Clarksville, MDMD
92d

About The Position

Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Requirements

  • High School Diploma or Equivalent.
  • 18 years old or older please.
  • Strong organization and attention to detail.
  • Team player with the ability to work independently with minimal supervision.

Responsibilities

  • Meet membership sales goals – This is a membership sales model. commission experience helpful but not necessary.
  • Build client and member relationships to educate on options tailored to their needs.
  • Detailed knowledge of the menu of services – don’t worry, we’ll train you!
  • Excellent customer service to members and guests.
  • Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
  • Effectively communicate sales, promotions, and service options with clients.
  • Uphold spa cleanliness standards.
  • Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
  • Answer phones, schedule appointments, and file documents.
  • Perform various other duties as assigned.

Benefits

  • Childcare discounts
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
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