Spa Sales and Guest Service Associate

Hand & Stone - 6030 Daybreak Circle - Clarksville, MD • MD

92d

About The Position

Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Requirements

• High School Diploma or Equivalent.
• 18 years old or older please.
• Strong organization and attention to detail.
• Team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals – This is a membership sales model. commission experience helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Excellent customer service to members and guests.
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Benefits

• Childcare discounts
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED