Spa Sales and Guest Service Associate
About The Position
Join our spa family and help guests feel amazing every day. We’re looking for a friendly, upbeat, and reliable Front Desk Spa Associate to welcome guests, schedule services, and support our team. No spa experience? No problem! We provide full training — all you need is a positive attitude and great customer service skills. At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Requirements
- 18+ with a high school diploma or equivalent
- Has great communication & customer service skills
- Is organized, dependable, and a team player
Responsibilities
- Greet guests and create a welcoming experience
- Schedule appointments and answer phones
- Share membership options & promotions
- Support the team and keep the spa running smoothly
- Maintain a clean, calm, and professional environment
Benefits
- Bonus based on performance
- Company parties
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
- Flexible schedules — part-time & full-time available
- Fun, supportive team environment
- Employee discounts on services & skincare
- Opportunities to grow into leadership roles
- Paid training — we set you up for success
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
