Spa Sales and Guest Service Associate

Hand & Stone•Clarksville, MD

60d•Onsite

About The Position

Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. What We Offer: Set Schedules - Part Time- and Full-Time schedules with a mix of day, night and weekend shifts. Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model! Contests - We give a friendly competition! Put your sales and customer service skills to the test! Career Growth -You have the potential for rapid promotions, including management roles, based on performance .•Ongoing Training -We are ALWAYS learning and improving. Positive and Professional Work Environment There is no "I" in team! We work together to meet the goals of the spa and have fun, while being professional Employee Discounts-Who wouldn't want discounts on products, services, AND gift cards?

Requirements

High School Diploma or Equivalent
18 years old or older please
Strong organization and attention to detail
Team player with the ability to work independently with minimal supervision.

Responsibilities

Meet membership sales goals - This is a membership sales model. commission experience helpful but not necessary.
Build client and member relationships to educate on options tailored to their needs.
Detailed knowledge of the menu of services -don't worry, we'll train you!
Excellent customer service to members and guests
Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned