Spa Sales and Guest Service Associate

Hand & Stone - 6303 S. Dort Highway - Grand Blanc, MI • Grand Blanc, MI

155d

About The Position

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• 10% weekly KinderCare discount for childcare
• Personal care and discounts through the LifeMart program

What This Job Offers

• Number of Employees: 101-250 employees