Spa Sales and Guest Service Associate

Hand & Stone - 6230 FM 1463 - Fulshear, TX • TX

96d

About The Position

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

Requirements

• Strong customer service skills.
• Ability to communicate effectively with clients and team members.
• Detail-oriented with a focus on maintaining cleanliness standards.

Nice To Haves

• Experience in sales or customer service in a spa or wellness environment.
• Familiarity with scheduling and appointment management.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.
• Are available to work some evenings and weekends.

Benefits

• Opportunity to boost paycheck with a stress-free membership model.
• Supportive environment focused on growth and well-being.
• Variety of shifts to accommodate lifestyle.
• Training and growth opportunities through live sales training webinars.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level