Spa Receptionist
About The Position
We are looking for a highly motivated, and customer focused to join our team as a Spa Receptionist! In this role, you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner. The Spa Receptionist greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that the Spa area remains clean and stocked with every essential and assist guests with any needs or requests they may have. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Requirements
- Someone with or the ability to obtain a CPR and First Aide certification preferred
- Someone with an engaging and welcoming personality
- Someone with a strong attention to detail
- Someone who can work under pressure in a fast-paced environment
- Someone with a passion for creating an exceptional experience for all guests
- Someone with excellent communication skills
- Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
- Someone with a flexible schedule that allows them to work weekends and holidays
Responsibilities
- Greeting clients as they enter the Spa
- Providing clients with tours and information related to the Facility and its features.
- Assisting clients and guests with proper equipment usage.
- Assisting guests will booking treatments, either by phone or in person and recording the transactions in the appropriate area.
- Reporting any accidents or injuries to the Security Department.
- Monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate.
Benefits
- comprehensive benefits package for full-time employees
- medical insurance with employer contribution
- vision, dental, life, pet, and accident insurance options
- 401(k) program with an employer match and immediate full vesting
- paid time off
- exclusive discounts across our portfolio of hotels
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
