Spa Receptionist

FFC • Park Ridge, IL

6d • $15 • Onsite

About The Position

As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.

Responsibilities

• Greet members by name with a smile, creating a positive first impression
• Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized
• Answer incoming calls and direct them with professionalism and care
• Coordinate with spa staff to manage bookings, ensuring seamless scheduling
• Process payments accurately and maintain a balanced cash drawer at the end of each shift
• Make reminder and confirmation calls to ensure clients are well-informed about their appointments
• Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs
• Address members’ questions and concerns and provide additional support to other departments as needed

Benefits

• Dental insurance
• Vision insurance
• 401K - with company match
• Complimentary Club Membership to use any of our FFC locations!
• 25% discounts on Spa, Retail, and Fitness classes for all employees
• Employee appreciation programs
• Nationwide Pet Insurance
• Ventra Benefit Program (pre-tax dollars)
• T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees