SPA RECEPTIONIST PT

Chukchansi Gold Resort & Casino • Coarsegold, CA

115d • $43,000 - $58,000

About The Position

Chukchansi Gold Resort & Casino is seeking a Spa Receptionist responsible for welcoming Spa guests, maintaining the front desk, making spa reservations, and checking in spa guests who have appointments while assuring a high level of guest satisfaction and professionalism. The role involves interacting effectively with the public and team members, performing excellent guest service, scheduling appointments, maintaining the appointment calendar, assisting walk-in guests, and promoting additional Spa services. The Spa Receptionist will also ensure a neat and orderly work area and assist in the cleanliness of the Spa.

Requirements

• High school diploma or GED required.
• At least one (1) year receptionist experience in a spa or salon.
• Must be computer-literate and able to multi-task.
• Must be enthusiastic, energetic, personable, and friendly.
• Must have effective communication skills and the ability to work in a fast-paced environment.
• Must have superior guest service skills and the ability to maintain confidential information.

Responsibilities

• Interacts effectively with the public and Team Members.
• Performs excellent guest service at all times.
• Greets and services Spa guests in a friendly and professional manner.
• Schedules Spa appointments and makes reservations for members and guests.
• Maintains the appointment calendar and confirms all Spa appointments.
• Assists walk-in guests who do not have appointments and books them as soon as possible.
• Ensures timely services to all guests, keeping with a scheduled time line.
• Maintains a working knowledge of all services and products offered at the Spa.
• Explains Spa products, services, and treatments to guests.
• Promotes the sales of additional Spa services and specials.
• Receives payments from guests for services and products.
• Ensures appropriate stock of supplies necessary to effectively perform job responsibilities.
• Maintains a neat and orderly work area and assists in the appearance and cleanliness of the Spa.
• Maintains a consistent, regular attendance record.
• Performs any reasonable request made by management.

Benefits

• $43,000-$58,000 in benefits including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off.
• Free and discounted meals in the Team Dining Room.
• Holidays gifts and raffles.
• Discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless, and Chukchansi Park.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED