Spa Massage Therapist

Margaritaville Resort Casino•Bossier City, LA

5h•Onsite

About The Position

Margaritaville Casino & Resort Bossier City is seeking a Spa Massage Therapist. The company offers an exciting, fast-paced industry with diverse co-workers, unlimited growth, and support. The role involves providing therapeutic massage services and body treatments, maintaining high customer service standards, and ensuring a clean, safe, and comfortable work environment for guests and staff. The company values a fun working environment and a family-like atmosphere.

Requirements

High School Diploma or equivalent.
Minimum of 6 months of experience required.
Possess the Massage Therapists Licensing for the State of Louisiana.
Fluent English language skills, both verbal and in writing.
Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.

Nice To Haves

Previous experience working in a similar resort setting preferred.
A second language is not required but is an advantage.

Responsibilities

Provides therapeutic massage services and body treatments using different modalities.
Maintains a high level of customer service by providing guests with a broad understanding of current massage techniques and procedures.
Caters to all Spa guests using techniques customized to individual needs.
Maintains a clean, safe, and comfortable work environment for all guests and staff.
Stocks linens and operating supplies as needed.
Completes services promptly in the time allotted while maintaining professional and courteous behavior to all guests and employees.
Works cohesively with additional hotel departments to meet customer needs.
Maintains knowledge of hotel, casino, and outlets.
Assumes ownership of positively influencing the guest experience.
Contacts appropriate individuals or departments as necessary to resolve customer’s requests.
Welcomes and acknowledges ALL guests according to standards set forth by Margaritaville Resort and Casino (This includes non-hotel guests).
Follows all company policies and procedures.
Must maintain a professional and clean appearance.
Maintains and develops a positive working relationship with fellow team members, management, and executive staff.
Other duties as assigned.