Now Hiring Spa Manager Hand and Stone Glen Allen VA
About The Position
We are seeking an experienced, service-driven Spa Manager to lead daily operations and elevate the guest experience within our spa. This leadership role is responsible for team development, operational excellence, and driving service and retail performance. Key Responsibilities: - Oversee all day-to-day spa operations - Lead, coach, and develop estheticians, massage therapists, sales associates, and spa support staff - Ensure high standards of professionalism, presentation, and service delivery - Manage scheduling, payroll, and productivity metrics - Drive retail and service revenue through strategic initiatives and team coaching - Monitor inventory, ordering, and backbar management - Resolve guest concerns and ensure service recovery when needed - Maintain compliance with all health, sanitation, and licensing regulations Qualifications: - Previous spa or wellness management experience required - Strong leadership and team-building skills - Proven track record in sales growth and operational performance - Excellent communication and conflict-resolution abilities - Flexible availability, including evenings, weekends, and holidays What We Offer: - Competitive salary + performance incentives - Professional development opportunities - Service and retail discounts - Supportive, team-focused culture If you’re a hands-on leader passionate about guest experience, team development, and operational success, we invite you to apply. At Hand and Stone, Opportunity Knocks. Over 600 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Requirements
- Previous spa or wellness management experience required
- Strong leadership and team-building skills
- Proven track record in sales growth and operational performance
- Excellent communication and conflict-resolution abilities
- Flexible availability, including evenings, weekends, and holidays
Responsibilities
- Oversee all day-to-day spa operations
- Lead, coach, and develop estheticians, massage therapists, sales associates, and spa support staff
- Ensure high standards of professionalism, presentation, and service delivery
- Manage scheduling, payroll, and productivity metrics
- Drive retail and service revenue through strategic initiatives and team coaching
- Monitor inventory, ordering, and backbar management
- Resolve guest concerns and ensure service recovery when needed
- Maintain compliance with all health, sanitation, and licensing regulations
Benefits
- Competitive salary + performance incentives
- Professional development opportunities
- Service and retail discounts
- Supportive, team-focused culture
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
