Spa Manager
About The Position
A Day in the Life of a Spa Manager Deliver outstanding upscale customer service within the med spa and on the phone Handle administrative task including but not limited to time punches, scheduling, inventory and reporting Ability to work flexible schedules including days/evenings/weekends Ability to successfully promote the brand, products and services offered Upsell client's the appropriate products based off services conducted Be present for all mandatory corporate meetings Present information relayed from corporate office to staff efficiently Promote/sale It's A Secret's brand, products and services in order to reach monthly goals Monitor med spa performance and ensure that sales are maximized Demonstrates ability to balance coaching/mentoring with discipline Leads associates in a professional manner to foster and promote a cooperative teamwork environment
Requirements
- 2-3 years or more of Sales Managerial experience within an upscale organization required.
- Proven sales rapport required.
- Proven ability to identify, retain, manage and develop strong teams.
- Ability to identify and problem solve, set expectations, goals and delegate.
- Knowledge and understanding of all spa services and product lines.
- Must be able to lead by example and perform duties that you staff performs.
- Strong organizational and communication skills.
- Efficient with Microsoft and Apple products.
- Proven ability to manage a diverse group of associates and clientele.
Nice To Haves
- Spa experience preferred but not required.
- College education preferred.
Responsibilities
- Deliver outstanding upscale customer service within the med spa and on the phone
- Handle administrative task including but not limited to time punches, scheduling, inventory and reporting
- Work flexible schedules including days/evenings/weekends
- Promote the brand, products and services offered
- Upsell client's the appropriate products based off services conducted
- Be present for all mandatory corporate meetings
- Present information relayed from corporate office to staff efficiently
- Promote/sale It's A Secret's brand, products and services in order to reach monthly goals
- Monitor med spa performance and ensure that sales are maximized
- Balance coaching/mentoring with discipline
- Lead associates in a professional manner to foster and promote a cooperative teamwork environment
Benefits
- Salary PLUS highly competitive, industry leading uncapped bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
