Spa Manager

Appellation Lodi•Lodi, CA

11h

About The Position

At Appellation Lodi, Wine & Roses Resort and Spa , we believe in creating extraordinary guest experiences rooted in relaxation, elegance, and genuine care. Our award-winning spa is more than a place of rest—it’s a space where wellness and hospitality come together to rejuvenate the body, mind, and soul. We’re looking for a Spa Manager who leads with both passion and drive. Someone who understands the rhythm of spa operations, thrives in a luxury hospitality setting, and knows how to bring out the best in their team.

Requirements

2+ years of spa or hospitality management experience (luxury or boutique preferred)
Confident leader with strong organizational and communication skills
Experience with spa or hospitality systems (e.g., Mindbody, Booker, or similar)
Familiarity with payroll and staff scheduling
Guest-first mindset with a passion for wellness and service
Flexible availability including weekends and holidays
Solid knowledge of appointment management
Ability to perform job functions with minimal supervision
Ability to adapt to changing situations, working under pressure, and handling unexpected situations with grace
Ability to perform the essential functions of the job with or without reasonable accommodation
All candidates are required to undergo background check

Responsibilities

Manage daily spa operations, including staff scheduling, guest services, and inventory oversight
Lead, train, and inspire a team of spa professionals to deliver elevated experiences
Collaborate closely with the Spa Director to refine processes and drive continuous improvement
Oversee payroll preparation and ensure timekeeping accuracy
Hire, onboard, and support new team members as they grow
Be a hands-on leader, stepping into concierge, reservation, or attendant roles as needed
Resolve guest issues with empathy and efficiency
Maintain a spotless, welcoming, and safe spa environment
Ensure compliance with all health and safety standards