Spa Manager

VIO Med Spa • Gainesville, VA

72d

About The Position

The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, and ensuring that expenses are maintained within the budget provided.

Requirements

• 2 years of experience in a similar role
• Possess a thorough knowledge of spa services
• Effective communication skills
• Excellent interpersonal skills
• Customer service orientation
• Excellent conflict management skills
• Excellent problem-solving skills
• Comfortable consulting patients regarding cosmetic and non-cosmetic treatment options, techniques and treatment plans

Nice To Haves

• Experience in a spa environment
• Ability to lift at least 30lbs
• Organized and responsive
• Adaptive and flexible
• Continuous improvement mentality
• Self-motivated and self-directed
• Empathetic and creative
• Tenacious with integrity, honesty, and trustworthiness
• Detail oriented

Responsibilities

• Providing outstanding Guest service and satisfaction
• Revenue generation and enhancement
• Staff management and training
• Payroll and inventory management
• Financial management
• Special events programming and marketing

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees