Spa Guest Attendant - Male

Wynn Resorts • Las Vegas, NV

105d

About The Position

The Spa Guest Attendant is responsible for providing professional and courteous service to each guest. The Guest Attendant will be responsible for exceeding guest expectations by assisting guests throughout their spa visit and maintaining a clean work environment to include the spa, locker rooms and reception area.

Requirements

• Outstanding customer service, organizational, and interpersonal skills.
• Excellent attention to detail and ability to multi-task.
• Experience in a high-volume luxury spa or resort is preferred.
• Ability to adjust schedule based on business demands.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Effective communication in English; fluency in a second language is a plus.
• Well-groomed and professional appearance.
• Current Nevada Food Handler’s Card.
• Must be at least 18 years of age.

Responsibilities

• Accurately assist guests with check-in for spa reservations and spa access.
• Provide guest tours of the facility and inform guests of available amenities.
• Manage spa lockers, replenishing guest amenities such as robes, hangers, plastic bags, sandals, and other items.
• Verify guest access to ensure the facility is only accessed by spa guests.
• Provide guest vouchers to spa technician team promptly to ensure guests are retrieved for service on time.
• Circulate spa area to ensure cleanliness and replenish/restock amenities per department guidelines.
• Maintain cleanliness of vanity and shower amenities and collect soiled linens promptly.
• Understand and be well-versed in the resort and hotel features and services, including all outlets, hours of operation, activities, and events available to guests.
• Ensure the Wynn standards of cleanliness and appearance for all areas.
• Prepare spa food and beverages in compliance with all SNHD and property food handlers’ requirements.
• Maintain spa linen and product inventories, including monthly inventory.
• Perform other duties as assigned by management.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees