Spa Front Desk/Receptionist (Part-Time)
About The Position
Officialy known as the Spa Concierge, as a member of the Glade Spring Spa reception team you will be the ambassador of the spa; welcoming each guest as they walk through our doors. With a guest-service mentality and a desire to create meaningful experiences, you will work to ensure that guests receive the pampered, relaxing, and rejuvenating experience they seek. Comfortable on the phone as well as with face-to-face guest interaction, you will be responsible for booking appointments, greeting guests upon arrival, and esctoring guests to treatment areas. With time and learning, you will become an expert on our products and services, enabling you to provide pertinent information to spa guests. There's no place like Suncadia. A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more. Why join our team? It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness . Sound like you? Join us and enjoy the benefits of being on our team.
Requirements
- Must be detail oriented and have excellent communication skills
- Previous customer service and cash handling experience required
Nice To Haves
- Previous experience in the spa or salon industry preferred
- Industry related certifications or education a plus
Responsibilities
- Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes
- Complete payment transactions prior or post a guests spa/salon treatment
- Assist in the professional and clean image of all spa and surrounding facilities
- Communicate all necessary guest information, allergies, and request to the appropriate service provider
Benefits
- Part-time employees are eligible for paid sick time, our employee assistance program, as well as a 401(k) plan with a company match!
- Enjoy free golf, discounts on resort retail and food & beverage, and more!
- Experience destinations around the country with team member hotel discounts
- Opportunities for internal career growth and expansion
- Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
- Trust us, seeing a first-time guest take in our Cascade views never gets old
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
