Spa Front Desk Receptionist

Massage Heights - San AntonioSan Antonio, TX
Onsite

About The Position

Are you enthusiastic about creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Front Desk/Lifestyle Consultant to deliver outstanding service and build lasting connections at our Massage Heights TPC Parkway location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you! Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us? Must be able to work ~26/week. Must be available to work Monday 3-930, Wednesday 8-3, Friday 8-3, and Sunday 3-930.

Requirements

  • Warm, approachable, and genuinely enjoy connecting with people.
  • Calm under pressure and solution-focused when challenges arise.
  • Attentive to details that enhance the guest experience.
  • Motivated to meet goals and go the extra mile for guests and teammates.
  • Reliable and flexible, with dependable transportation to travel between locations if needed.
  • Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
  • Must be able to work ~26/week.
  • Must be available to work Monday 3-930, Wednesday 8-3, Friday 8-3, and Sunday 3-930.

Nice To Haves

  • Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.

Responsibilities

  • Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments.
  • Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
  • Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
  • Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
  • Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
  • Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
  • Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.

Benefits

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Competitive Pay & Steady Growth
  • We offer competitive starting pay and guaranteed annual raises — because we believe your hard work deserves consistent recognition.’
  • Comprehensive Health & Wellness Benefits
  • Access major medical coverage with $0 copay and $0 deductible (with employer contribution), plus dental, vision, and life insurance options to support your well-being.
  • Paid Time Off
  • Enjoy a healthy work-life balance with earned PTO, giving you the flexibility to rest, recharge, or take care of personal needs.
  • Wellness Perks
  • Enjoy free monthly services, along with generous team member discounts – we prioritize your well-being just as much as our guests.
  • A Supportive, People-First Culture
  • Be part of a fun, positive, and team-oriented environment where relationships, growth, and great energy are at the heart of everything we do.
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