Spa Front Desk Host

Heyday Skincare CorporateAtlanta, GA
9d$15Onsite

About The Position

You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Requirements

  • Outstanding customer service and problem-solving skills
  • Confidence when recommending memberships, packages, and product
  • The ability to prioritize and multi-task within a fast-paced environment
  • Initiate tasks and perform duties without direction
  • Excellent communication skills and be able to work with a wide range of personalities
  • Superior organizational skills
  • Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts

Responsibilities

  • Provide high-level customer service and hospitality to clients
  • Educate clients on current promotions, memberships, packages, and future appointments
  • Assist with re-stocking products
  • Help with daily shop tasks and projects
  • Maintain a positive attitude and take initiative.
  • Work as a cohesive team with all Heyday staff members
  • Assist with the training and coaching of new hires for the Host team
  • Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.

Benefits

  • Bonus based on performance
  • Employee discounts

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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