Spa Front Desk Host

Heyday Skincare Corporate•Atlanta, GA

9d•$15•Onsite

About The Position

You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Requirements

Outstanding customer service and problem-solving skills
Confidence when recommending memberships, packages, and product
The ability to prioritize and multi-task within a fast-paced environment
Initiate tasks and perform duties without direction
Excellent communication skills and be able to work with a wide range of personalities
Superior organizational skills
Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts

Responsibilities

Provide high-level customer service and hospitality to clients
Educate clients on current promotions, memberships, packages, and future appointments
Assist with re-stocking products
Help with daily shop tasks and projects
Maintain a positive attitude and take initiative.
Work as a cohesive team with all Heyday staff members
Assist with the training and coaching of new hires for the Host team
Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.