Spa Front Desk Associate

French Lick Resort•Palm Beach, FL

About The Position

Join the team at the Tideline Resort & Spa! Tideline Palm Beach Ocean Resort & Spa is a luxury beachfront retreat located on the exclusive shores of Palm Beach, Florida. Known for its serene atmosphere, sophisticated design, and ocean-inspired wellness experiences, Tideline offers guests a tranquil escape that blends modern elegance with coastal charm. Position Summary We are seeking a welcoming face and voice of our luxury spa, delivering an exceptional first impression and ensuring every guest encounter feels seamless, warm, and elevated. This role blends hospitality, organization, and sales-minded service, supporting daily spa operations while assisting guests with reservations, check-in/check-out, retail purchases, and personalized recommendation on a full or part time basis.

Requirements

Proven experience in luxury spa or wellness environments
Professional, punctual, and client focused
Professional appearance and demeanor required

Responsibilities

Create a welcoming, polished, and professional guest experience from arrival through departure
Manage spa appointments and reservations using spa software
Perform check-in/check-out procedures, including payment processing and guest account handling
Recommend our Signature Spa Services, professional products, and retail products with confidence and professionalism
Participate in team meetings and contribute to the overall success of the spa

Benefits

Eligible for a $500 sign-on bonus, paid after 90 days of employment
A serene, upscale environment focused on mind-body wellness
Competitive hourly compensation
Gratuities and commission- based incentives
Opportunities to work alongside a team of elite spa, wellness and hospitality professionals
10% commission on retail product upsells
Flexible scheduling

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