Spa Director
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About The Position
Four Seasons Hotel Denver is seeking a Spa Director with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts is FORTUNE Magazine's "100 Best Companies to Work For." This role requires handling guest interactions and issues in a timely manner, selecting, training, evaluating, leading, motivating, and coaching all employees in the Hotel's Spa & Fitness Departments to ensure that established cultural and core standards are met. The Spa Director is responsible for maintaining the operating criteria/spa & fitness concepts and the coordination and scheduling of all Spa related services in relation to assistance with Four Seasons policies, philosophy and objectives for the Spa. The position assures financial goals of the Spa department are met and involves the administration of goods, requisitions, inventories, storage and cost effective usage of all department related materials and assets, according to standards. This role has direct contact with guests and as such good communication skills are a necessity. A flexible schedule is required, able to work morning/afternoon shifts, weekends, and holidays.
