Spa Director
The Woodhouse Spa - Charleston/Savannah/Franklin•Franklin, TN
20d
About The Position
The Woodhouse Spa in Franklin is seeking an experienced Spa Manager to lead daily operations, elevate the guest experience, and develop a high-performing team in a luxury spa environment. This role blends people leadership, operational excellence, and hospitality-driven service.
Requirements
- Leadership experience in spa, hospitality, or luxury service environments
- Strong people-management and operational skills
- Comfort with performance metrics, accountability, and retail strategy
- Calm, confident leadership style with high standards
Responsibilities
- Lead and develop spa team members through training, coaching, and performance reviews
- Oversee scheduling, daily operations, and service execution
- Drive guest satisfaction, retail performance, and profitability
- Monitor KPIs, inventory, attendance, and service standards
- Uphold brand, safety, and quality expectations daily
- Lead morning huddles and partner with leadership on weekly goals
Benefits
- 401(k)
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Wellness resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
