Spa Desk Agent, Part-Time
About The Position
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Desk Agent SUMMARY The Spa Desk Agent will provide spa guests with exceptional service when checking into or out of the Spa and/or making Spa reservations, in addition to promoting the retail outlets and increasing retail revenues. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
Requirements
- High school or equivalent education required
- Minimum 2 -3 years of customer service experience in a hotel or Spa environment
- Working knowledge of spa services and products
- Possess basic math skills and have the ability to accurately handle billing
- Ability to communicate clearly and speak, read, write and understand English eloquently
- Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
Nice To Haves
- Prior front desk experience
- Luxury hotel experience strongly preferred
- Bachelor’s Degree
Responsibilities
- Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa.
- Provide services to guests in a timely, courteous and proficient manner.
- Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
