Spa Desk Agent
Hard Rock Hotel & Casino Biloxi•Biloxi, MS
383d
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About The Position
The Spa Desk Agent at Hard Rock Hotel & Casino Biloxi plays a crucial role in enhancing the guest experience by providing exceptional service at the spa. This position involves various tasks such as answering phone calls, making reservations, checking guests in and out, resolving complaints, and disseminating information. As the first point of contact for guests, the Spa Desk Agent significantly influences the initial impression of the spa services offered.
