Spa Coordinator

Massage Envy • Manchester, NH

108d • $17 - $19

About The Position

At the Massage Envy Manchester-NH franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Requirements

• High school diploma (or equivalent)
• Previous retail or sales experience (preferred)
• Critical thinkers with excellent math and computer skills
• Ability to multitask
• Great people skills and ability to establish positive relationships with guests
• General knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Benefits

• Healthy compensation plan that rewards hard work
• Base pay plus commission
• Paid Time Off
• Flexible schedules for work-life balance
• Employee Assistance Program
• Free Massage Envy membership plan recognized nationwide
• 40% discount on products
• 401K Program
• Health Insurance Program
• Self Care Program includes a free 1 hour service each month
• In-depth product and service training
• Training to help grow and refine sales and customer service skills

What This Job Offers

• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED