Spa Coordinator

Coast to Coast Wellness and AestheticsOldsmar, FL
400d$31,200 - $41,600Onsite

About The Position

The Spa Coordinator/Receptionist plays a crucial role in the operations of a busy medical spa, focusing on customer service, appointment scheduling, and sales. This position requires a detail-oriented individual with strong communication skills to manage client interactions and support the spa's team effectively.

Requirements

  • Must have Medical Aesthetics knowledge and industry experience.
  • 3+ years of Medical Aesthetics Front Desk experience preferred.
  • Extremely organized with attention to detail.
  • Ability to use a multi-provider scheduling system.
  • Knowledge of laser and aesthetic treatments as well as cosmetic injectables preferred.
  • Strong sales experience.

Nice To Haves

  • Experience in a medical office setting.
  • Customer service experience of 3 years or more.

Responsibilities

  • Greet clients and provide them with a warm welcome.
  • Handle membership sales and collect payments.
  • Confirm appointments and schedule clients accurately.
  • Answer phones in a professional manner.
  • Provide individualized attention to clients and maintain extensive knowledge of their membership plans.
  • Gather paperwork for clients to ensure a smooth treatment process.
  • Keep track of clients and their appointments.
  • Maintain inventory records.

Benefits

  • Employee discount
  • Paid time off
  • Professional development assistance
  • Referral program
  • Health insurance
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