Spa Coordinator Full-Time

Landry's, LLC.•Houston, TX

10d•$16 - $16

About The Position

The Post Oak Hotel is seeking a Spa Coordinator to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Spa Coordinator will be responsible for greeting and welcoming guests in a friendly manner, provide assistance to guests at all times and explain, sell, and book treatments.

Requirements

Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
Reading, writing and oral proficiency in the English language
Ability to work flexible schedules, including nights, weekends and holidays is required.
Physical demands: Stand for an entire work shift

Nice To Haves

2 years of spa experience preferred
CPR certification preferred
Previous hotel experience, luxury or Forbes experience preferred

Responsibilities

Be knowledgeable about The Spa, its products and treatments as well as The Post Oak and its services
Make reservations for guests for all Spa services
Communicate all other necessary information with colleagues (i.e. birthdays, anniversaries, special requests, restrictions, etc.)
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times
Adhere to all cashiering procedures; set up and handle gift cards
Access all function of computer system according to established procedures and standards
Set up workstation with necessary supplies; maintain cleanliness throughout shift
Handle guest comments and concerns in a timely and appropriate manner