Spa Coordinator

Sugar Land•Missouri City, TX

12d

About The Position

Want to work at Woodhouse Spa Sugar Land? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted America’s best day spa in 2012, 2013, 2015 2016, 2018, and 2019 by American Spa Magazine! Also voted Fort Bend County Best Spa in 2016, 2018, 2019, 2020, 2021, 2022, 2023, and 2024 by Living Magazine! We are hiring for a Part Time /Full Time Spa Coordinator position. At Woodhouse, we value our team members and strive for excellence by creating a unique spa experience for every guest. We are seeking talented, dedicated and motivated individuals who are passionate about caring for others and who possess outstanding skills in customer service. We seek individuals with enthusiasm, optimism and positive energy who will enhance the personal growth and wellness of our guests and team. Our Spa Coordinator works closely with the Lead Coordinator and Spa Concierge assisting with duties as needed, is super organized and has an astute attention for detail--always making sure that everyone has marching orders for the day. More specifically, our qualified spa coordinator: Opens the spa and ensures the ambiance, schedule and team are prepared and ready to provide our guests' with an exceptional experience Orchestrates the spa schedule and ensures proper guest flow Supports the therapists to ensure that each guest is comfortable and on-schedule for their treatments Answers the phone with a smile each and every time Provides personal attention from the time the guest walks though the door, helping them have a seamless experience Ensures a positive, consistent guest experience and strives to exceed our guests' expectations Checks out guests and performs close-out reports at the end of the day Rocks sales numbers by providing gift card and retail recommendations and sales Supports the general manager and serves as back up as needed Woodhouse Perks include: Competitive Pay and Incentive programs Generous discounts and opportunities to enjoy services and products “The Woodhouse Way” training We are a company that recognizes, celebrates and rewards with you along the way. As you excel and grow in your talents, opportunity will follow you. The Woodhouse Spa is a drug-free and smoke-free workplace. The Woodhouse Day Spa is an Equal Opportunity Employer. Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Responsibilities

Opens the spa and ensures the ambiance, schedule and team are prepared and ready to provide our guests' with an exceptional experience
Orchestrates the spa schedule and ensures proper guest flow
Supports the therapists to ensure that each guest is comfortable and on-schedule for their treatments
Answers the phone with a smile each and every time
Provides personal attention from the time the guest walks though the door, helping them have a seamless experience
Ensures a positive, consistent guest experience and strives to exceed our guests' expectations
Checks out guests and performs close-out reports at the end of the day
Rocks sales numbers by providing gift card and retail recommendations and sales
Supports the general manager and serves as back up as needed