Spa Coordinator

Life Time Inc. • Green Valley, IL

1d • Onsite

About The Position

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed. Life Time, with over 160 athletic country clubs, offers a comprehensive ecosystem that goes beyond fitness to encompass all aspects of well-being. Every career at Life Time supports the goal of people living happier, healthier lives. The company provides entertaining, educational, friendly, and inviting experiences of uncompromising quality that empower everyone to live a healthy and happy life. Life Time is committed to an inclusive, diverse, and equitable workplace that respects and celebrates the unique contributions of each individual, ensuring recruitment, hiring, training, and promotion are based on merit and qualifications.

Requirements

• High School Diploma or GED
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
• Ability to calculate figures and amounts such as discounts, interest and commissions
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds

Nice To Haves

• 1 year of receptionist experience

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
• Converts LifeSpa questions into appointments
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
• Suggests upgrades or add-ons to products and services
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
• Uses all required safety devices to comply with company safety rules

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees