Spa Coordinator

Ladies & Gentlemen Salon Spa • Mentor, OH

75d

About The Position

The position oversees the day-to-day operations of the spa by assisting clients and spa technicians. The role involves ensuring that guests have a pleasant experience and that the spa operates smoothly.

Requirements

• High school graduate
• Excellent communication skills
• Knowledge and use of excellent customer service techniques
• Esthetic or Cosmetology License (Issued through the State Board) or Massage Therapy License (Issued through State Medical Board)

Responsibilities

• Receives spa guests, issues lockers, towels, sandals, robes, and ties that fit the needs of the client
• Explains to guests how to get prepared for their scheduled service
• Books appointments for future spa needs
• Tracks client flow throughout the spa and maintains clear communication with each technician regarding client flow and/or any changes in their appointment schedule
• Refills professional product used in the spa as requested and necessary
• Obtains and serves refreshments to guests as requested
• Collects soiled linens (including sheets, blankets, towels, robes, etc.) as necessary and places in the appropriate receptacles
• Folds and stores laundry as necessary
• Changes bed and cleans rooms before and after each service and assists Spa Technicians with room set-up
• Performs general cleaning to maintain state board safety and sanitary regulations
• Keeps the spa areas spotless at all times during shift
• Orders/picks up spa lunches and/or breakfasts as necessary
• Performs all opening, closing, and daily procedures as listed on the current daily procedure checklist
• Communicates with spa manager/supervisor any/all relevant information
• Performs other duties as assigned

What This Job Offers

• Industry: Personal and Laundry Services
• Education Level: High school or GED