Spa Concierge

Four Seasons • Vail, CO

88d • $24

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Requirements

• Minimum 1+ years in guest/customer service role, luxury spa experience preferred.
• Passion for spa, wellness, and holistic modalities.
• Strong guest service experience and the ability to work well and maintain organization in a fast-paced environment.
• Requires knowledge of the ability to operate computer equipment and Microsoft applications.
• Fluency in English is required for this location.
• Current work authorization in the United States.

Responsibilities

• Manage the spa reception desk by greeting guests, answering phone calls, scheduling appointments, managing the spa appointment schedule and checking out guests when they depart.
• Respond to all guest needs and special requests either in person or via phone and add personal recommendations where appropriate.
• Utilize Point of Sales System to accurately charge the guest for services and items.
• Recommend retail products to guests and assist Spa Attendants with other duties as needed.

Benefits

• Wage is $24.84 per hour.
• Winter Season Lifestyle Benefit Merchant Pass and Eco Passes Available.
• 401k participation with company matching program.
• Competitive Benefits: Medical, Dental and Life Insurance.
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Employee Cafeteria available for meals.
• Complimentary dry cleaning of uniforms.
• Employee engagement at all levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation