Spa Concierge

Valor Hospitality Partners • Rising Fawn, GA

21h

About The Position

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. POSITION PROFILE The Spa Coordinator is responsible for managing the day-to-day operations of the spa. They oversee the scheduling of appointments, maintain inventory levels, and ensure that customers have a positive experience. In addition, they manage the front desk, answer phones, and respond to customer inquiries.

Requirements

• High school diploma or general education degree (GED) required
• Previous spa, salon, hospitality experience.
• Ability to excel in an environment that sets goals, tracks progress and strives for growth.
• Microsoft Office Suite (Word, Excel, Outlook and PowerPoint).
• Experience with SpaSoft.
• Strong professional presentation, technical ability and relationship building.

Responsibilities

• Manage guest appointments and ensure timely and accurate communication with guests.
• Manage inventory levels and order supplies as needed.
• Ensure that the spa is clean and well-organized at all times.
• Train and supervise spa staff as needed.
• Answer phones, respond to customer inquiries, and resolve customer issues as needed.
• Process guest payments and ensure that all financial transactions are accurate.
• Prepare reports and manage scheduling software.
• Responsible for the coordination and scheduling of all spa related activities consistent with the policies, philosophy and objectives of the spa.
• Host staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.
• Communicate with other departments to ensure a cohesive hotel/spa environment.
• Communicate on all levels with staff, colleagues and management.

Benefits

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees