Spa Concierge Part Time

Valor Hospitality Partners • Rising Fawn, GA

1d

About The Position

The Spa Concierge is responsible for managing the day-to-day operations of the spa. They oversee the scheduling of appointments, maintain inventory levels, and ensure that customers have a positive experience. In addition, they manage the front desk, answer phones, and respond to customer inquiries.

Requirements

• High school diploma or general education degree (GED) required
• Previous spa, salon, hospitality experience.
• Ability to excel in an environment that sets goals, tracks progress and strives for growth.
• Microsoft Office Suite (Word, Excel, Outlook and PowerPoint).
• Experience with SpaSoft.
• Strong professional presentation, technical ability and relationship building.

Responsibilities

• Manage guest appointments and ensure timely and accurate communication with guests.
• Manage inventory levels and order supplies as needed.
• Ensure that the spa is clean and well-organized at all times.
• Train and supervise spa staff as needed.
• Answer phones, respond to customer inquiries, and resolve customer issues as needed.
• Process guest payments and ensure that all financial transactions are accurate.
• Prepare reports and manage scheduling software.
• Responsible for the coordination and scheduling of all spa related activities consistent with the policies, philosophy and objectives of the spa.
• Host staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.
• Communicate with other departments to ensure a cohesive hotel/spa environment.
• Communicate on all levels with staff, colleagues and management.

Benefits

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED