Spa Concierge | FT

Omni Hotels & Resorts • Dallas, TX

2d • Onsite

About The Position

The Spa Concierge is responsible for welcoming the guest and assisiting with check-ins and reservations. Providing superior guest service in an environment of relaxation and comfort.

Requirements

• Candidate must possess excellent guest service skills and will be responsible for ensuring a quality guest experience in the Spa.
• Flexible schedule including weekends and holidays is required.
• Must be able to stand for long periods of time.
• Must have proper phone etiquette.
• Must be open to learning computer reservation systems.

Responsibilities

• Prepares treatment rooms and spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
• Greets guests & members, providing information and directions as necessary.
• Instructs guests where they may change and/or dress for Spa treatments and experiences.
• Maintain locker room in sanitary and safe condition to include shower areas, and vanities.
• Maintain all guest lounge and deck areas in neat and sanitary condition.
• Maintain Spa Garden spaces in a fashion that ensures neat, safe and sanitary conditions.
• Ensure that guests are properly checked in and out of lockers as necessary.
• Participates in periodic product inventory as directed.
• Conducts tours of the spa and related facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees