Spa Concierge | FT

Omni Hotels & ResortsDallas, TX
2dOnsite

About The Position

The Spa Concierge is responsible for welcoming the guest and assisiting with check-ins and reservations. Providing superior guest service in an environment of relaxation and comfort.

Requirements

  • Candidate must possess excellent guest service skills and will be responsible for ensuring a quality guest experience in the Spa.
  • Flexible schedule including weekends and holidays is required.
  • Must be able to stand for long periods of time.
  • Must have proper phone etiquette.
  • Must be open to learning computer reservation systems.

Responsibilities

  • Prepares treatment rooms and spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
  • Greets guests & members, providing information and directions as necessary.
  • Instructs guests where they may change and/or dress for Spa treatments and experiences.
  • Maintain locker room in sanitary and safe condition to include shower areas, and vanities.
  • Maintain all guest lounge and deck areas in neat and sanitary condition.
  • Maintain Spa Garden spaces in a fashion that ensures neat, safe and sanitary conditions.
  • Ensure that guests are properly checked in and out of lockers as necessary.
  • Participates in periodic product inventory as directed.
  • Conducts tours of the spa and related facilities.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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