Spa Concierge for Luxury Spa

Woodhouse Spa • Friendswood, TX

26d

About The Position

Woodhouse Spa – Baybrook has an immediate need for full-time and part-time Spa Concierges. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS.

Requirements

• Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
• Attend all staff meetings & huddles as required by your schedule
• Must be a team player and enthusiastic contributor to servicing our guests
• Must have the ability to multi-task
• Must have reliable transportation

Responsibilities

• Answers phones
• Welcomes each guest who enters the spa with a smile
• Confirm appointments daily
• Schedule appointments using the MEEVO software
• Prepare and finalize sale tickets
• Educate guests on spa services and retail products
• Orchestrates the spa schedule and ensures proper guest flow
• Rocks sales numbers by providing gift card and retail recommendations
• Ensures a positive, consistent guest experience
• Supports the Spa Director and entire spa team
• Is super organized and has an astute attention for detail, always making sure the place is tidy
• Abide by the handbook policies

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Performance/pay review every 6 months!
• Monthly retail bonuses!
• Free spa services and discounts on all retail products!
• Competitive Pay and Incentive programs
• Daily SPIFF opportunities = extra pay incentive
• Paid Vacations for Full Time Employees
• 401K and health plans for Full Time Employees
• Great opportunities for career advancement are currently available!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees