Spa Concierge - On-call

Hyatt • Austin, TX

84d

About The Position

How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being? Imagine an environment where balance, mindfulness, and care aren't just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you'll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally. Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it's a chance to align your career with a life in balance. If you're seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Spa Concierge On-call.

Requirements

• Understand the basic principles of managing PMS system (ResortSuite).
• Capable of dealing with stressful situations calmly and professionally.
• Excellent communication skills.
• Computer literate and ability to learn various software programs/applications.
• Able to prioritize tasks and handle multiple tasks simultaneously.
• Possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire.
• Open availability including evenings, weekends, and holidays.

Nice To Haves

• Professional demeanor and appearance.

Responsibilities

• Check in guests at the Life in Balance Spa.
• Schedule and manage appointments.
• Maintain the spa facility including locker rooms, quiet lounge, and pool deck.
• Act as a liaison between guests, spa management, and other departments of the resort when necessary.

Benefits

• iAm Days to spend a paid 8 hours experiencing Miraval, twice per year.
• Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth.
• Discounted and Complimentary Hyatt Hotel nights.
• Medical, Prescription, Dental and Vision Insurance on 30th day of employment.
• 401K with company match.
• Generous Paid Time Off program.
• Paid Family Bonding Time and Adoption Assistance.
• Complimentary daily colleague meals.
• Employee Stock Purchase Plan.
• Access to resort facilities including spa services, programs, hiking trails, and fitness center.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation