Spa Concierge - Full-time

HyattAustin, TX
258d

About The Position

Join us for this incredible opportunity to be part of our Spa team as a Full-time Spa Concierge at Miraval Austin Resort & Spa located in Austin, Texas. Not only will you be part of a rock-star team, but you will also get to be part of a company that earned a spot on Fortune's 100 Best Companies to Work For in 2024!

Requirements

  • Understanding the basic principles of managing PMS system (ResortSuite)
  • Capable of dealing with stressful situations calmly and professionally
  • Excellent communication skills
  • Computer literate and ability to learn various software programs/applications
  • Ability to prioritize tasks and handle multiple tasks simultaneously
  • Possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire
  • Open availability including evenings, weekends, and holidays

Nice To Haves

  • Professional demeanor and appearance

Responsibilities

  • Checking in guests at the Life in Balance Spa
  • Scheduling and managing appointments
  • Maintaining the spa facility including locker rooms, quiet lounge, and pool deck
  • Acting as a liaison between guests, spa management, and other departments of the resort when necessary

Benefits

  • Free room nights
  • Discounted and Friends & Family Room Rates
  • Retirement Saving Plan options such as 401K or Roth
  • Paid Time Off
  • Paid Family Bonding Time and Adoption Assistance
  • Tuition Reimbursement
  • Free colleague meals during shift
  • Employee Stock Purchase Plan
  • Access to resort facilities including spa services, programming, hiking trails, and gym
  • Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
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