Spa Concierge - Full-time

Hyatt • Austin, TX

258d

About The Position

Join us for this incredible opportunity to be part of our Spa team as a Full-time Spa Concierge at Miraval Austin Resort & Spa located in Austin, Texas. Not only will you be part of a rock-star team, but you will also get to be part of a company that earned a spot on Fortune's 100 Best Companies to Work For in 2024!

Requirements

• Understanding the basic principles of managing PMS system (ResortSuite)
• Capable of dealing with stressful situations calmly and professionally
• Excellent communication skills
• Computer literate and ability to learn various software programs/applications
• Ability to prioritize tasks and handle multiple tasks simultaneously
• Possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire
• Open availability including evenings, weekends, and holidays

Nice To Haves

• Professional demeanor and appearance

Responsibilities

• Checking in guests at the Life in Balance Spa
• Scheduling and managing appointments
• Maintaining the spa facility including locker rooms, quiet lounge, and pool deck
• Acting as a liaison between guests, spa management, and other departments of the resort when necessary

Benefits

• Free room nights
• Discounted and Friends & Family Room Rates
• Retirement Saving Plan options such as 401K or Roth
• Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Access to resort facilities including spa services, programming, hiking trails, and gym
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation