SPA ATTENDANT - PT

Chukchansi Gold Resort & Casino•Coarsegold, CA

1d•Onsite

About The Position

SUMMARY: Responsible for performing basic clean-up and guest service in the spa, pool, salon and fitness center. Also responsible for assisting guests as needed, including delivering amenities and various refreshments.

Requirements

High school diploma or GED preferred.
Must have good communication and interpersonal skills and the ability to work well with the public.

Responsibilities

Interacts effectively with the public and Team Members. Performs excellent guest service at all times.
Adds to the guest experience by hosting and fostering an atmosphere of calm and relaxation.
Picks up and carries out dirty linens as well as stocks clean linen in proper locations.
Distributes linens and maintains toiletries in the locker rooms
Restocks and maintains the water, tea, and beverage area and other spa supplies for guests in the spa, pool and fitness areas.
Ensures the maintenance of an adequate inventory of supplies necessary to effectively perform job responsibilities and informs supervisors when supplies are low.
Monitors, controls and reports all inappropriate actions and behaviors of guests in the spa area.
Cleans massage and treatment room if needed.
Communicates with guests in a professional and friendly manner.
Cleans public areas and maintains the entrance to the spa, including restrooms, locker rooms and both lounge areas.
Routinely inspects work areas, identifying cleaning needs, potential safety hazards, problems and maintenance or repair needs and notifies the appropriate individuals for proper resolution.
Cross-trains and assists Receptionist duties when needed, answering phones, booking appointments, walking guests back to locker rooms, processing guest transactions, and obtaining a cash bank if required to support operations during periods of short staffing.
In the event of a business emergency, may be assigned to other duties within hospitality division.
Maintains a consistent, regular attendance record.
Performs any reasonable request made by management.