Spa Attendant

Corporate Office•Hilton Head Island, SC

1d•Onsite

About The Position

The Spa Attendant is responsible for creating a welcoming and relaxing environment for guests by escorting them to the locker room and relaxation areas while providing an overview of available services. They support back-of-house operations by assisting front desk schedulers, maintaining high cleanliness standards in the locker room, and ensuring a well-stocked and orderly fitness center.

Requirements

Outstanding guest service skills with a warm and friendly demeanor.
Ability to perform well under pressure while maintaining a composed and professional attitude.
Self-motivated with a proactive, “can-do” approach.
Strong multitasking and organizational skills.
Reliable, responsible, and a strong team player.
High personal and professional standards.
Adaptable and willing to work a flexible schedule, including evenings, weekends, and holidays.
Capable of lifting and carrying up to 20 pounds.
Ability to stand and walk for up to 8 hours.

Responsibilities

Maintain cleanliness and organization in the locker room, fitness center, and spa hallways.
Assist guests with locker setup, robes, and slippers while ensuring a seamless front desk experience.
Perform routine cleaning and minor maintenance tasks throughout the facility.
Oversee the opening and closing of the sauna, steam room, and whirlpool, ensuring proper sanitation.
Prepare the spa facility for daily operations, including adjusting lighting, music, and temperature settings.
Restock guest amenities such as robes, slippers, towels, and personal care items.
Monitor and maintain supply levels in locker rooms, notifying the Spa Supervisor when inventory is low.
Ensure an adequate supply of fresh linens for spa therapists by folding and stocking.
Keep guest lounge areas tidy and comfortable.
Maintain cleanliness and stock levels in spa restrooms.
Greet and check in guests, and ensure all amenities are replenished and well-maintained.