Spa Attendant- Female- O/C (32986)

Agua Caliente Spa Resort & Casino•Palm Springs, CA

29d•Onsite

About The Position

Welcome guests and provide robes, slippers, towels, and locker key. Escorts guest to their lockers, and escort massage clients to the therapist and introduce them. Maintain spa facility cleanliness while assisting guests with amenities and wellness experiences and equipment.

Requirements

High School Diploma, GED, or equivalent combination of education and experience.
Must be able to obtain a Riverside County Health Department card within one week of employment.
Must be able to complete and show proof of Responsible Alcoholic Beverage Certificate through Department of Alcoholic Beverage Control within 60 days of employment.
Must be able to stand, move and work throughout the office area and properties, including walking up to 3 miles and climbing stairs.
Must be able to work in a smoke -filled environment.
Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

Responsibilities

Provide excellent guest services and professionalism at all times.
Greet all guests in a warm and friendly manner as they enter the Spa.
Be familiar with the various types of treatments including indications, contraindications and services according to the proper therapist experience, knowledge and education.
Assist in finding the ultimate cause for the guest's problems and institute change.
Provide the guest with robes, slippers, and locker keys.
Provide iced water or iced tea to the guest.
Keep locker area neat and clean of dirty towels and slippers left behind by guest. Give tours to guest.
Fill mineral tubs for guest. Drain, clean and refill tubs after each use. Replace towels and mats and escort guests to the tranquility room.
Responsible for restocking of linens and supplies throughout the spa.
Provide excellent guest service to both guest and internal clients.
Maintain Forbes 5 star and Ace service standards.
Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.