Spa Attendant ("Ayudante de Spa")

Azul Hospitality•San Luis Obispo, CA

4d•$17 - $19•Onsite

About The Position

Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to spa guests. The Spa Attendant is responsible for providing the highest level of professionalism and gracious service to our guests at the Spa, and facilities while ensuring supplies, products and refreshments are always available.

Requirements

High school diploma or general education degree (GED); and two years' hands-on experience outside of school.
Ability to commit to a minimum of two shifts per week including mornings, evenings, weekends, and holidays.
Exceptional attention to details, time management and customer service skills
Ability to maintain a friendly, team-oriented, positive attitude and a professional appearance.
Ability to be poised under pressure and maintain a highly diplomatic attitude with challenging guests and under stressful circumstances.
Must possess excellent communication and customer service skills.
Must be friendly, professional, and patient.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.

Nice To Haves

Experience in the hospitality industry preferred.
Experience in a customer service role preferred.

Responsibilities

Welcomes our guests with a warm, friendly smile and provides them with impeccable service at the spa facilities.
Ensures the facilities are orderly and well-maintained, ensuring the highest levels of cleanliness and sanitation for the spa and fitness center.
Provides our guests with refreshments, locker assistance, fresh towels, and supplies.
Promotes the use of property activity equipment available to our guests, assisting them with instructions and rules on all outdoor games.
Coordinates the delivery and pick-up of food and beverage deliveries at the pool, and clean and soil towels with the Housekeeping Department.
Follows all safety and emergency procedures and discourages unsafe behaviors throughout the outdoor areas.
Performs additional duties and responsibilities as directed by the leadership team.
Contributes to the success of the organization by promoting the products and services available at the spa.
Follow the company's safety and emergency procedures.
Maintains current credentials and licenses as required by city, county, and state regulatory agencies.
Performs additional duties and responsibilities as directed by the leadership team.
Seeks the opportunity to up-sell and recommends other hotel outlets to our guest.
Undertakes other responsibilities as directed by supervisor.
Attend all scheduled training, departmental and hotel meetings.
Ensure all privacy and security protocols are followed as well as departmental and company procedures.
Confer and cooperate with other departments to ensure coordination of guest needs.
Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
All other duties assigned by manager or supervisor.