Spa Attendant - Male Locker Room (Part Time)

Terranea Resorts•Rancho Palos Verdes, CA

24d•$18

About The Position

Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities.

Requirements

Must have basic knowledge of cleaning and organizing
Must be able to speak, comprehend, read, and write English
Must have strong customer service skills
Must have strong communication skills
Must have ability to implement and uphold service standards
Must have ability to prioritize and organize work assignments
Must have ability to interact with all associates and resort guests
Must be able to effectively handle stressful, high-pressure situations
Must be able to exert up to 50 pounds of force occasionally and able to constantly lift, carry, pull or push up to 20 pounds of force
Must be able to stand or walk for long periods of time
High School education or equivalent

Nice To Haves

Experience in the hospitality industry (preferred)

Responsibilities

Welcoming guests
Communicate and describe the spa offerings and their benefits.
Maintain an understanding and knowledge of the spa industry.
Communicate all spa protocols and procedures to guests.
Provide all guests with an introduction to the spa facilities
Service guests: beverages and miscellaneous items
Oversee guest treatment schedule; Ensure guests are picked up on time by provider.
Maintain cleanliness of Spa locker room, wet facilities and lounges.
Maintain cleanliness of restrooms and relaxation lounge.
Maintain cleanliness and tidiness of spa facility (perform necessary housekeeping duties).
Handling of clean and soiled linen and terry.
Maintain a friendly and helpful attitude with guests and other staff members.
Must have ability to multi- task
Must have ability to focus attention on 'details'
Requisition supplies and spa collateral.
Participate in scheduled meetings and trainings as requested.
Conduct inventory of products and supplies.
Be responsible for the cleanliness of the immediate work area as well as the general property
Jewelry is prohibited except for wedding rings and watches and approved earrings for female employees.
Be attentive to any actions, objects, or conditions that may risk accidents and/or injuries to a guest or fellow employee. Report all unsafe conditions
Subscribe to proper grooming, dress, and uniform standards as set forth by Company policy.
Be courteous to all guests and coworkers
Maintain the company image and vision statement
Make optimal use of financial resources
Participate in ongoing training and encourage the personal development of each associate
To provide an exceptional guest experience
Practice effective listening: (seek to understand)
Perform related duties as required
Perform duties in a safe manner, routinely observing all safety procedures. Report all accidents and injuries in a timely manner