PCH Hotels and Resorts-posted 11 months ago
Full-time • Entry Level
Florence, AL
1,001-5,000 employees
Accommodation

At the Renaissance Shoals Resort & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property is in the final stages of a total renovation that embraces the local history and heritage of the music industry in the Shoals area. We are looking for an attentive, guest-focused Spa Attendant to join our team and be part of an exceptional guest experience at one of the premier luxury destinations in the area. With a focus on wellness, relaxation, and hospitality, you'll work in a serene, professional environment surrounded by a beautiful, upscale atmosphere. Enjoy opportunities for growth, training, and a supportive team culture, making it the perfect place to start or grow your career in the spa and hospitality industry.

  • Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience.
  • Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety.
  • Maintain clean and well-stocked restrooms and showers, promptly replace used towels and bathmats, and wipe down showers after each use.
  • Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest.
  • Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures.
  • Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.
  • 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
  • Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
  • Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
  • Employee Recognition: Participate in employee rewards and recognition programs.
  • Fun Work Environment: Be part of a friendly and supportive team that values your contributions.
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