Spa Associate

Shorewood • Shorewood, IL

390d • $29,120 - $33,280

About The Position

The Spa Associate at Hand & Stone Massage and Facial Spa in Shorewood is responsible for providing excellent customer service at the front desk, managing appointments, and promoting spa services. This role is essential in creating a welcoming environment for clients and ensuring smooth operations within the spa. The position offers opportunities for growth and earning potential in a rapidly expanding franchise known for its massage, facial, and hair removal services.

Requirements

• Friendly and outgoing personality for excellent customer service.
• Basic math skills and experience with cash handling.
• Computer skills and ability to learn new programs quickly.
• Ability to work flexible hours, including mornings, evenings, and weekends.
• Reliability and punctuality in attendance.
• Ability to multitask and work well under pressure.

Nice To Haves

• Previous experience in a membership-driven environment (preferred but not required).
• Interest in massage, facials, and waxing services.

Responsibilities

• Greet clients and provide excellent customer service at the front desk.
• Answer phones and book appointments for spa services.
• Sell memberships, gift cards, and service upgrades to clients.
• Maintain a clean and professional work environment.
• Follow proper office and spa procedures, including cleaning and stocking supplies.
• Assist in promoting spa services and products to clients.
• Work collaboratively with team members and assist where needed.

Benefits

• Hourly wage plus commissions and bonuses.
• Health insurance options including group rate and Aflac.
• Paid time off.
• Employee discounts on services and products.
• Flexible schedule with free snacks and beverages.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 251-500 employees