Spa Associate

ShorewoodShorewood, IL
390d$29,120 - $33,280

About The Position

The Spa Associate at Hand & Stone Massage and Facial Spa in Shorewood is responsible for providing excellent customer service at the front desk, managing appointments, and promoting spa services. This role is essential in creating a welcoming environment for clients and ensuring smooth operations within the spa. The position offers opportunities for growth and earning potential in a rapidly expanding franchise known for its massage, facial, and hair removal services.

Requirements

  • Friendly and outgoing personality for excellent customer service.
  • Basic math skills and experience with cash handling.
  • Computer skills and ability to learn new programs quickly.
  • Ability to work flexible hours, including mornings, evenings, and weekends.
  • Reliability and punctuality in attendance.
  • Ability to multitask and work well under pressure.

Nice To Haves

  • Previous experience in a membership-driven environment (preferred but not required).
  • Interest in massage, facials, and waxing services.

Responsibilities

  • Greet clients and provide excellent customer service at the front desk.
  • Answer phones and book appointments for spa services.
  • Sell memberships, gift cards, and service upgrades to clients.
  • Maintain a clean and professional work environment.
  • Follow proper office and spa procedures, including cleaning and stocking supplies.
  • Assist in promoting spa services and products to clients.
  • Work collaboratively with team members and assist where needed.

Benefits

  • Hourly wage plus commissions and bonuses.
  • Health insurance options including group rate and Aflac.
  • Paid time off.
  • Employee discounts on services and products.
  • Flexible schedule with free snacks and beverages.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Food Services and Drinking Places

Education Level

No Education Listed

Number of Employees

251-500 employees

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