Spa and Wellness Supervisor

Caesars Entertainment • South Lake Tahoe, CA

1d

About The Position

This role is responsible for overseeing spa/ gym operations, revenue growth, and
guest experience while supporting staff performance and marketing initiatives.
Key responsibilities include managing spa yield rates to maximize profitability,
developing and executing marketing campaigns and promotional events, and
fostering strong community relationships to enhance brand visibility.

The position collaborates closely with Events and Promotions teams to coordinate
VIP experiences, quarterly wellness events, and poolside or cabana activations.
It also drives retail expansion, membership programs, loyalty initiatives, and
targeted campaigns to increase revenue, retention, and client engagement.
Oversight of inventory management ensures cost control and optimal product
utilization.

In addition to strategic and marketing responsibilities, the role provides
operational leadership by directing, training, and supporting Attendants,
Receptionists, and Therapists. It includes handling guest inquiries, resolving
issues, managing scheduling and bookings, maintaining attendance records, and
ensuring exceptional service standards. The position requires strong
organizational skills, proactive problem-solving, and a consistently positive,
guest-focused attitude.

Requirements

• Strong organizational skills
• Proactive problem-solving
• Consistently positive, guest-focused attitude

Responsibilities

• Overseeing spa/ gym operations
• Managing spa yield rates to maximize profitability
• Developing and executing marketing campaigns and promotional events
• Fostering strong community relationships to enhance brand visibility
• Coordinating VIP experiences, quarterly wellness events, and poolside or cabana activations
• Driving retail expansion, membership programs, loyalty initiatives, and targeted campaigns to increase revenue, retention, and client engagement
• Oversight of inventory management
• Directing, training, and supporting Attendants, Receptionists, and Therapists
• Handling guest inquiries
• Resolving issues
• Managing scheduling and bookings
• Maintaining attendance records
• Ensuring exceptional service standards

Benefits

• professional advancement
• personal recognition
• accolades and incentives as you move along your career path

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees