Spa and Fitness Coordinator/Receptionist
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About The Position
The Spa and Fitness Coordinator/Receptionist at The Club at Quail Ridge is a part-time position that plays a crucial role in providing a welcoming and professional atmosphere for all members and guests. This role involves greeting individuals as they arrive, directing inquiries to the appropriate parties, and managing various administrative tasks related to fitness services. The coordinator will be responsible for answering incoming calls, scheduling appointments for massages and facials, and handling billing through the JONAS system. The position requires excellent communication skills to assist customers with general questions and to maintain a friendly environment in the fitness area. In addition to front desk responsibilities, the coordinator will also manage inventory for supplies and dermatological products, ensuring that all necessary items are available for both staff and members. The role includes maintaining sales quotas for dermatological products and promotions, as well as tracking daily and monthly traffic to the fitness facility. The coordinator will work closely with the desk supervisor to order supplies and ensure that all procedures are followed correctly. This position may require flexibility in scheduling, including evenings and weekends, to meet the needs of the facility and its members. The Spa and Fitness Coordinator/Receptionist must embody enthusiasm for fitness and wellness, promoting fitness programs and contests while maintaining high performance standards. The role also involves performing desk coverage when necessary and executing any additional tasks assigned by management to uphold the expected level of customer service in the fitness industry.
