Spa Aesthetician, New Canaan - Part Time

bluemercury • New Canaan, CT

92d

About The Position

As the skincare authority on the Team, you will play a pivotal role in providing exceptional spa services to our valued clients. You will be responsible for delivering a range of skin care treatments, all while contributing to the overall success of our business: combining time on the sales floor establishing strong client relationships with providing results-driven services. Your ability to engage clients with professionalism, empathy, and a deep understanding of their skin care needs will be integral to our store’s reputation and growth.

Requirements

• Valid and current Aesthetician License.
• 1+ years’ experience working as an Aesthetician providing facials and skincare services in a spa environment.
• Ability to build and maintain strong, personalized relationships with customers.
• Extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances.
• Ability to offer tailored product recommendations based on individual client needs.
• Drive sales through effective communication of product benefits and promotions.
• Participate in and occasionally lead in-store beauty workshops.
• Collect customer feedback on products and services.

Responsibilities

• Provide a superior level of facial treatment.
• Proficient in brow styling/waxing treatments.
• Perform thorough skincare consultation and digest client skin concerns/goals.
• Follow Bluemercury facial protocols while applying expertise to ensure client receives a service that delivers results.
• Handle client interactions with the highest level of customer service and professionalism.
• Problem solve and assist clients in navigating the spa experience.
• Link sell to retail products and create added value for clients.
• Promote rebooking through familiarization of complete menu and incorporating knowledge of wellness and skincare practices.
• Recommend solutions for home care in between treatments.
• Achieve monthly retail sales and service goals.
• Comply with Bluemercury standards and retail team policy.
• Keep all departmental areas neat and clean including treatment rooms and prep area.
• Operate, utilize, and clean all equipment in the spa treatment rooms according to hygiene requirements.
• Demonstrate comprehensive knowledge and use of all professional and retail products.
• Operate spa software system (Zenoti) for reservations and guest check-in/check-out.
• Take client calls and make appointments over the phone.
• Wash linens/towels in between appointments and set up treatment room.
• Manage spa room with relevant supplies and track reorders.
• Work flexible hours, including weekends and/or holidays.
• Work harmoniously with beauty experts.

Benefits

• An inclusive, challenging, and refreshingly fun work environment.
• Empowerment to perform impactful work with tangible results.
• Competitive pay; including commission and bonus opportunities.
• Merchandise discounts and gratis.
• Paid time off (PTO) for full time hourly employees.
• Coverage across medical, dental, vision, and 401K.
• Advancement opportunities and mentorship to grow your career.
• Employee Assistance Program (mental health and financial literacy resources).
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees